Frequently Asked Questions

Refund Status: Common Questions

Payment Methods

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Lifetime Access

How to Find Your Missing Course

How to Download Your Certificate of Completion (on a Browser)

How to Refund a Course

How to Access Course Resources on a Browser

Learning With Udemy: Frequently Asked Questions

Troubleshooting Payment Failures

Udemy Course Quality Checklist

How to Become a Premium Instructor

Promote Your Course With Coupons and Referral Links

Instructor Revenue Share

Instructor Promotional Agreements and Deals

Teaching on us: Frequently Asked Questions

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Getting Started

Learn how us works and how to start learning.

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Getting Started

Learn how us works and how to start learning.

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Account/Profile

Manage your account settings.

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Account/Profile

Manage your account settings.

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Troubleshooting

Experiencing a technical issue? Check here.

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Troubleshooting

Experiencing a technical issue? Check here.

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Learning Experience

Everything about the learning experience.

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Learning Experience

Everything about the learning experience.

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Purchase/Refunds

Learn about purchasing courses, how to send gifts, and refunds.

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Purchase/Refunds

Learn about purchasing courses, how to send gifts, and refunds.

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Mobile

On the go? Learn about our mobile app.

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Mobile

On the go? Learn about our mobile app.

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Trust & Safety

Trust & Safety information and reporting.

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Trust & Safety

Trust & Safety information and reporting.

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